Terms and Conditions

Welcome to Starship. By using our courier and shipping services, you agree to the following terms and conditions. Please read them carefully before using our platform.

1. Service Overview

Starship offers international shopping and shipping services. Customers in Yemen can purchase items from global websites, and we handle payment and delivery to their address in Yemen.

2. Use of Service

By using our services, you confirm that:

  • You are legally eligible to enter into a binding contract.

  • The information you provide is accurate and complete.

  • You will not use our service for any illegal or unauthorized purpose.

3. Payments and Charges

  • All payments made by Starship on your behalf are final and non-refundable unless otherwise stated.

  • Shipping charges and service fees will be communicated clearly before order confirmation.

  • Any customs duties, taxes, or additional local fees are the responsibility of the customer.

4. Shipping and Delivery

  • Delivery times may vary depending on the origin, product availability, and customs clearance.

  • Starship is not liable for delays caused by third-party carriers, customs, or unforeseen circumstances.

  • Risk of loss or damage passes to the customer upon delivery.

5. Prohibited Items

We do not ship:

  • Hazardous materials

  • Illegal or restricted items under local or international law

  • Fragile items without proper packaging

Starship reserves the right to refuse shipments at its discretion.

6. Order Cancellation

Once we have placed your order and initiated shipping, cancellations may not be possible. In some cases, cancellation may incur a fee to cover processing costs.

7. Limitation of Liability

Starship is not responsible for:

  • Damaged goods due to poor manufacturer packaging

  • Delays or loss caused by customs or third-party couriers

  • Errors or inaccuracies in the product purchased by the customer

Our liability is limited to the value of the service fees paid by the customer.

8. Intellectual Property

All content, branding, and materials on our website are the property of Starship and may not be used without permission.

9. Changes to Terms

Starship reserves the right to modify these terms at any time. Continued use of the service constitutes acceptance of the updated terms.

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